Great news to share as we launch our new and improved website and blog – Staff Management | SMX has been named a finalist in the 2011 American Business Awards. More specifically, the dedicated Staff Management | SMX Service Team that hired nearly 10,000 associates to staff a leading online retailer at locations across the country for the 2010 holiday busy season has been recognized as a finalist in the Customer Service Team of the Year category.
This team of two-hundred hard-working recruiters and coaches, supervisors and safety managers, data entry clerks and directors put in long hours, sacrificed precious time with their friends and families and refused to fail. Their names are too numerous to list here but each and every one of them made a difference and their fierce determination and commitment to excellence exemplify our greatest strength – our people.
We’ve posted the story of their success, our American Business Award nomination, on our website. I think you will find that it is a great story of what happens when you combine grass-roots recruiting know-how, cutting-edge social media tactics, creative thinking and good old-fashioned elbow grease.
We are really pleased to be recognized by The American Business Awards and to be in such great company. Fellow finalists in the Customer Service Team of the Year category include: LifeLock’s Resolution Team, Overstock.com’s Customer Care Team and the Epic Advisor Team. Last year’s ABA winners include Constant Contact, Apple, Ford Accenture and Chase to name a few. We are looking forward to the award ceremony, which will benefit Camfed, in NYC in June.
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Congratulations to Staff Management on this impressive achievement! Earning Customer Service recognition for a nearly incredible feat of successfully engaging 10,000 seasonal staff during the holiday retail season is quite impressive indeed! And the new website looks great too!